The Elite brand return policy typically includes the following key points:
Return Window
Items must be returned within 30 days from the date of purchase.
Condition of Items
– All returned items must be in new, unworn, and unwashed condition.
– Items should have all original tags attached and be in their original packaging.
Non-Returnable Items
– Certain items may be non-returnable, such as:
– Final sale items
– Underwear or swimwear (if applicable)
Return Process
1. Initiate Return: Contact customer service at 0672216361 for a return authorization.
2. Prepare Return: Package the items securely and include the original receipt or proof of purchase.
3. Ship Back: Follow the provided instructions to ship the items back to the designated return address.
Refunds
– Refunds will be processed within 7-10 business days after the returned items are received and inspected.
– Shipping fees are generally non-refundable unless the return is due to an error on the part of Elite.
Exchanges
– If you want to exchange an item, it’s recommended to return the unwanted item and place a new order for the desired item.
For the most accurate and specific details regarding the return policy, it’s best to check the official Elite brand website or contact their customer service directly.